Privacy Policy for Zentora Technologies (Pty) Ltd
Welcome to Zentora Technologies. Your privacy and trust are important to us. This Privacy Policy explains how Zentora Technologies (Pty) Ltd (“we”, “us”, “our”) collects, uses, stores, shares, and protects your personal information when you use our website https://zentoratech.co.za (“Website”) or engage with our services. This policy applies to all visitors, clients, and users (“you”) who interact with our Website or services.
1. Information We Collect
- Personal Information: Information you voluntarily provide that identifies you personally, such as your name, email address, telephone number, mobile number, and any information submitted through contact forms, emails, or service requests.
- Technical and Usage Data: Information automatically collected when you visit our Website, including your IP address, browser type, device information, and the pages you access. This information does not personally identify you and is used to improve Website performance, user experience, and security.
2. How We Use Your Information
- To operate, maintain, and improve our Website and digital platforms.
- To respond to inquiries and provide customer service.
- To analyse user interaction and improve Website functionality and content.
- To deliver and support our IT, cloud, infrastructure, cybersecurity, and managed service offerings.
- To strengthen security, prevent fraud, and ensure safe access to our systems.
You may learn more about browser/website cookies here.
3. Sharing Your Information
We do not sell or trade personal information. We may share information only in the following circumstances:
- With trusted service providers that assist us in delivering IT, cloud, or support services.
- When required by law, regulation, or legal process.
- As part of aggregated, non-identifiable analytics used to improve our services and Website.
4. Security
We use physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure. While we follow industry security standards, no method of transmission or storage is completely secure. We continuously review and enhance our security measures.
5. Your Rights
You have the right to access, update, correct, or request deletion of your personal information. To exercise your rights under POPIA or any applicable data protection laws, please contact us using the details provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in regulations, services, or Website functionality. Updated versions will be posted on this page with the “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: lungile@zentoratech.co.za | andy@zentoratech.co.za
Telephone: +27 (0)11 100 5023
